Challenge

Cool4U Ltd., as theexclusive Hungarian distributor of Gree – one ofthe world’s most sought-after air conditioning brands – is at the forefront ofHVAC and refrigeration innovation in Hungary. The company aimed to harness thepotential of Generative Artificial Intelligence with the help of Microsoft 365 Copilot.The leadership recognized that the introduction and true business utilizationof this new technology required external expert support. Their goal was toprovide key users with a comprehensive overview of Copilot’s capabilities andpractical knowledge for day-to-day use.

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Solution

We conducted atargeted, practice-oriented, four-hour interactive Copilot training for managers of Cool4U. Beyond the basics of GenAI, theagenda offered a detailed demonstration of how Microsoft Copilot works withinOutlook, Teams, Word, Excel, and PowerPoint, as well as the unique capabilitiesof Copilot Studio. The training paid special attention to how Copilotintegrates with the company’s own data, how it ensures access control and datasecurity, and what steps are necessary for effective implementation.

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Result

Followingthe training, Cool4U’s leaders are able to identify where Copilot can beapplied most effectively in business operations – from time management todocument automation and even data analysis. The training not only strengthenedtechnical knowledge but also provided participants with a strategic mindset forfurther development.

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Challenge

The 2023 merger of MKB Bank, Takarékbank, and Budapest Bank created a “super-bank” with approximately two million customers and nearly 5,000 employees. To preserve its premier service quality, MBH needed to boost operational efficiency—generative AI offered a compelling path.

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Solution

Joint discovery pinpointed high-impact use cases in HR, communications, marketing, and legal. An internal AI chatbot („AIDA”) now answers staff questions, drawing on policies and knowledge bases and citing the exact paragraph for instant validation.

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Result

Employees save significant time—needed information is always just a chat away, eliminating manual searches.

Challenge

The Atlassian specialist wanted to harness emerging Generative AI tools in daily work and product development.

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Solution

Optimaze delivered a two-part, tailor-made workshop: Part 1 explored LLM capabilities through case studies; Part 2 mapped concrete AI use-cases in META-INF’s software and consulting services. 

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Result

Participants from multiple departments could immediately envision AI integration; several ideas are already in design phase. 

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